Training Courses
Call Focus provide tailored communications workshops covering a wide range of areas:
Sales & Marketing
Cold Calling & Appointment Making
Effective Telephone Sales Techniques
Proactive Telephone Sales Techniques
Handling Inbound Sales Enquiries
Sales Planning & Lead Generation
Sales - the Art of Selling
Developing Customer Retention Sales Strategies
Effective Retail Sales Skills
Make the Most of your Contacts
Run an Effective Telesales Campaign
Customer Service & Customer Centred
Personal Development & Business
Effective Time Management
Successful Business Writing & Email Etiquette
Writing Emails & Applying Appropriate Etiquette
Essential Email Etiquette
Professional Telephone Skills
Exceptional Receptionist Skills
Successful Communication Skills
Assertiveness Skills Training
Successful Cash Collection by Telephone