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effective customer communication

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Online Courses


New Virtual Classroom Courses

New Virtual Classroom Courses

Call Focus provide online courses covering a wide range of areas (click on a course name for more details):

Sales & Marketing

  • Keeping In Touch With Your Customers During A Crisis - Online Training

  • Cold Calling & Appointment Making Skills

  • Effective Telephone Sales Techniques - Online Training

  • Effective Sales Planning & Lead Generation

  • Sales Skills – the Art of Selling

  • Make The Most of Your Contacts - Online Training

Customer Service & Customer Centred

  • Customer Service & Complaint Handling - Online Training

  • Customer Service & Complaint Handling for Telephone & Email - Online Training

  • Deliver Essential Customer Service - Online Training

Personal Development & Business

  • Successful Cash Collection by Telephone

  • Business Writing & Email Etiquette - Online Training

  • Essential Email Etiquette Skills - Online Training

  • Professional Telephone Skills - Online Training

  • Successful Communications Skills - Online Training

For more information, please contact us now. Call us on 01 2764347 or email us at info@callfocus.ie

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