What We Do

At Call Focus, we help companies develop “effective customer communications” so that they can build confidence with customers whilst they generate leads, maximise opportunities, improve productivity, enhance customer relations and ultimately increase sales.

We have a wealth of experience in many areas of communications, sales, marketing and customer service, so we understand that building valuable client relationships is the key to a successful and profitable business.

Whether our clients are looking for business advice, wish to create a new sales, marketing or customer service strategy, train staff or design and introduce a more efficient process for managing sales within the business; Call Focus can provide support at the level that best suits their business including:

• Training programmes
• One to one mentoring
• Sales & marketing services

By adopting one or several of these approaches, Call Focus can successfully help companies explore, cultivate and achieve their objectives generating quality results, happier customers, cost effective strategies and increased sales.

Established since 1999, Call Focus has worked with a wide spectrum of clients in both the consumer and business markets. Customers to dates include companies in a variety of sectors including IT, Telecoms, Financial, Educational, Media, Property, Events & Leisure, Travel, FMCG, Services, Charities plus many others extending across many industry sectors.