Zocalo
“Zocalo is one of the foremost suppliers of unique furniture design from around the world. Zocalo was established in Ireland in September 1996 as a designer and wholesale supplier of lifestyle furniture. Our mission is to create furniture that is stylish, affordable and innovative in design and to sell a lifestyle rather than just a product. Our products are sold through retail partners in the UK and Ireland.
Over the past 9 years our business has grown significantly, as have the complexities of queries and customer service issues having to be addressed by our staff.
In order to maintain a professional image and provide a quality customer service to our customers; we decided to seek the advice of Call Focus.
Call Focus offered us a range of solutions to meet our specific needs. In the area of training, we found Call Focus to be excellent and the feedback from staff has been very positive and highly recommended.
All our dealings with Call Focus have been professional, courteous, and focused on our needs and requirements. I would have no hesitation recommending Call Focus to any other business.”
Brid Banville - Project Manager