In-house projects
For some organisations, the introduction of an in-house telemarketing or telesales function is the best option, for improving customer relations and for increasing confidence with customers. By providing you with the expertise and know-how, Call Focus can help your organisation plan, design and implement the right strategy to meet the demands of your business objectively and effectively.
With advice and strategic guidance of key objectives, market profiling, forecasting and resource planning, Call Focus will recommend the most efficient and cost-effective approach to take.
Call Focus will design and coordinate all aspects of the project, including scripts, background Q & A’s, sourcing lists, performance measurement, sourcing and automating of a database system in addition to providing the necessary skills training for all staff.
- Sales lead generation
- Customer care lines
- Appointment setting
- Market research
- Database cleansing
- Sales based research
Call Focus will also work with your business in the selection and recruitment of the appropriate staff where necessary.