Cold Calling

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  • Defining a sales and marketing strategy
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• Telesales & Telemarketing
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  • Outsourced projects to call centres
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  • Cold Calling & Appointment Making
  • Effective Telephone Sales Techniques
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  • Successful Cash Collection by Telephone
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  • Professional Telephone Skills
  • Essential Customer Service Skills
  • Managing an Effective Telesales Campaign
  • How to Increase Sales in your Business
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Telesales and Telemarketing

With 80% of business carried out over the telephone, the successful use of telesales and telemarketing as an integral part of a business can be a cost-effective and efficient means of communicating with customers.

• In-house / Outsourced
• Set up and management of projects
• Sales lead generation
• Customer care lines
• Appointment setting
• Market research
• Database cleansing
• Sales based research

For any company wishing to generate appointments, produce quality leads, carry out research or handle customer care calls; the key issue for any business is in deciding if the project should be outsourced or kept in-house.

Call Focus can help your company evaluate the options, in order to ensure you make the right decision.  In addition Call Focus will also help you design, implement and manage the entire project where required.