Cold Calling

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  • Defining a sales and marketing strategy
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  • Outsourced projects to call centres
• Training
  • Cold Calling & Appointment Making
  • Effective Telephone Sales Techniques
  • Effective Sales Planning & Lead Generation
  • Making the Most of Your Contacts
  • Successful Networking Skills
  • Successful Cash Collection by Telephone
  • Customer Service & Complaint Handling by Telephone
  • Customer Service & Complaint Handling by Email
  • Essential Customer Service Skills
  • Effective Time Management
  • Successful Business Writing & Email Etiquette
• What customers say
  • The Grass Roots Group
  • Sendo Mobile Telecommunications
  • The Triangle Group (IT Solutions)
  • IEL (impulse gifts and greeting cards)
  • Zocalo (furniture distributors)
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Channel sales and marketing

Creating the right strategy is crucial for any company looking to introduce a product or service to the marketplace through various distribution channels.  By understanding the possible problems your company may face in developing these channels, Call Focus can bring valuable and winning solutions that will open up new opportunities for your business.

Call Focus will help you plan and implement a strategy to ensure your customers and resellers are committed and motivated to sell your products and services successfully through the design and delivery of vital product guides and the essential sales training.

Call Focus understands that a marketing strategy to the customer base will also be crucial for creating awareness, building customer loyalty and gaining market share.  As a result, Call Focus will provide your business with a combined approach that will achieve the right results.  This can be achieved through the following:

• Evaluation of channels
• Design of new channel strategies
• Implementation of channel strategies