Cold Calling

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  • Defining a sales and marketing strategy
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• Telesales & Telemarketing
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  • Outsourced projects to call centres
• Training
  • Cold Calling & Appointment Making
  • Effective Telephone Sales Techniques
  • Effective Sales Planning & Lead Generation
  • Successful Networking Skills
  • Successful Cash Collection by Telephone
  • Customer Service & Complaint Handling by Telephone
  • Customer Service & Complaint Handling by Email
  • Professional Telephone Skills
  • Essential Customer Service Skills
  • Managing an Effective Telesales Campaign
  • How to Increase Sales in your Business
  • Successful Business Writing & Email Etiquette
• What customers say
  • The Grass Roots Group
  • Sendo Mobile Telecommunications
  • The Triangle Group (IT Solutions)
  • IEL (impulse gifts and greeting cards)
  • Zocalo (furniture distributors)
• Contact Us

Defining a sales and marketing strategy

Call Focus will help you to create the right sales and marketing strategy for your business.  By looking at various aspects of your business, Call Focus can help you to identify potential opportunities and more efficient ways to communicate with customer’s profitability.  The areas for consideration include, looking at your current approach to sales and marketing; your product and service offerings, your customer base and the market place.

A defined sales and marketing strategy will help you to realise your company’s objectives more effectively, eliminating wastage and reducing the sales cycle.  As a result, realistic targets and strategies can be set and achieved for your various customer groups, giving you increased sales, better customer relations and more profit.  These can be achieved through the following:

• Company analysis
• Forecasting and targets
• Market analysis
• Evaluation of current processes